Collection

about  > faq



frequently asked questions

Will my upper arm be too small or too big for the elastic fit?
Jupiter Freedom only uses good quality elastic to ensure comfortable and durable wear. Since all arms are different, we offer our products in three different size ranges. Firstly, measure your upper arm circumference in inches. Secondly, select your arm size range when purchasing an item. Thirdly, once you receive your armbag, adjust the elastic using one of the three available sizes within your selected range. This gives you the flexibility to adjust your armbag a little tighter or looser over time. The fit range of these sizes is mentioned on the product details page of each item. Make sure to select the right one for you. In addition to the size adjustment, you should wear your armbag where it feels most comfortable (upper or lower arm). You should always be able to fit a finger between your arm and the elastic so it is not too tight.
[+/-] Answer

In which stores can I purchase your products?
Our products are only available online or at exhibitions events around Canada and the US. You can purchase the latest collection of Jupiter Freedom armbags on this website but can also find most of our models on other fashion websites.
[+/-] Answer

Do you ship elsewhere than Canada and the United States?
If you live outside of the US and Canada and wish to purchase our armbags, please send us an email at info@jupiterfreedom.com with "international shipping" as the subject line. We will contact you for shipping costs and time.
[+/-] Answer

What is your return policy?
To have more information about exchange and refund policies, please visit our Terms & Privacy section.
[+/-] Answer

Can I go swimming with your arm bags?
Although your essentials are mostly protected from the rain because of the integrated foam on the front and back panels, they are not waterproof. You should not go into the water with your bag since it could damage the contents inside it. However, keep an eye out for our new waterproof product line coming soon for all your beach activities...
[+/-] Answer


  subscribe to our newsletter